Frequently Asked Questions
Find answers to common questions about our premium home collections
What materials are used in your bedding collections?
Our bedding is crafted from premium materials including 100% long-staple Egyptian cotton, sustainable linen, and high-thread-count sateen for a luxury hotel experience at home.
Do you offer fabric swatches?
Yes, we provide complimentary fabric swatches for our upholstered furniture and signature drapery to help you coordinate with your home decor.
How should I care for my Fairmont linens?
We recommend machine washing in cold water on a gentle cycle and tumble drying on low heat to preserve the integrity of the fibers.
Are your home fragrances and candles non-toxic?
Absolutely. Our candles are made from a natural soy-wax blend with lead-free cotton wicks and phthalate-free fragrance oils.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 1 hour of placement. Please contact our concierge team immediately for assistance.
Do you offer interior design consultations?
Fairmont Store US offers complimentary virtual design consultations to help you curate the perfect look for your living space.